The Charlotte Athlete Privacy Policy
Effective Date: 10/1/2023
The Charlotte Athlete LLC is committed to protecting your privacy and personal information. This Privacy Policy explains what information we collect, how it is used, and your rights regarding your data.
What Information Is Collected
We may collect the following types of information
• Personal information such as name, email address, phone number, and billing details
• Appointment, program, and service related information
• Communication data, including SMS and email interactions
• Website usage data, including IP address, browser type, and pages visited
Information is collected when you submit forms, schedule services, opt in to SMS messaging, or interact with our website.
How User Data Is Used
Collected information may be used to
• Provide and manage services and programs
• Schedule appointments and send reminders
• Communicate updates, offers, and important notices
• Improve our services, website, and customer experience
• Comply with legal and regulatory requirements
We do not sell or rent your personal information.
SMS Opt In Details
If you opt in to receive SMS messages, your phone number is used solely for communication related to The Charlotte Athlete LLC. SMS messages may include reminders, updates, and promotional information.
Consent to receive SMS messages is not a condition of purchase. You may opt out at any time by replying STOP to any message.
Cookie and Tracking Practices
Our website may use cookies and similar tracking technologies to
• Improve site functionality and performance
• Analyze website traffic and user behavior
• Remember user preferences
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only.
While we take data security seriously, no method of transmission or storage is completely secure.
User Rights
You have the right to
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal obligations
• Withdraw consent for communications, including SMS and email
Requests may be submitted by contacting us directly.
Mobile Information Sharing Statement
Mobile information, including phone numbers and SMS consent data, will not be shared with third parties or affiliates for marketing or promotional purposes. All mobile data is used solely for communication related to The Charlotte Athlete LLC services.
LAST EDITED ON: 2/28/24