The Charlotte Athlete Terms of Service for Mobile Messaging

Effective Date: 10/1/2023

Mixed Messaging Campaign Through Twilio

The Charlotte Athlete is a mobile physical therapy and occupational therapy business that will be sending messages to users in various ways:

SMS Terms and Conditions

By providing your mobile phone number and opting in, you agree to receive SMS messages from The Charlotte Athlete LLC. These messages may include appointment reminders, program updates, class notifications, promotional offers, and other information related to our services.

Description of SMS Use Cases

SMS messages may be sent for, but not limited to
• Scheduling and appointment reminders
• Class or program updates
• Important service announcements
• Promotional or marketing messages related to The Charlotte Athlete LLC

Message frequency may vary depending on your interaction with our services.

Opt Out Instructions

You may opt out of receiving SMS messages at any time.
To opt out, reply STOP to any message you receive.
After opting out, you will no longer receive SMS messages unless you re subscribe.

Customer Support Contact

For help or additional information, reply HELP to any message, or contact us directly at
Email: [email protected]
Phone: +1 704-848-6466

Message and Data Rate Disclosure

Message and data rates may apply. Charges are determined by your mobile carrier and plan. The Charlotte Athlete LLC is not responsible for any fees charged by your carrier.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability and network conditions.

Age Restriction

By opting in, you confirm that you are at least 18 years of age.

Privacy Policy

Your privacy is important to us. Information collected through SMS messaging will be handled in accordance with our Privacy Policy.

For privacy-related inquiries, please refer to our privacy policy below:

LAST EDITED ON: 2/28/24